Refund policy

✧ refunds, returns, exchanges, order cancellations 

All sales are final. I do not offer any of the options above at this time, so please get in touch here if you have any questions or need more info on an item before purchasing.

I am not responsible for packages once they have been shipped. I do not refund for packages lost or held in transit. Please ensure that your delivery address is secure. 

If a parcel is marked as delivered, but you have not received it, please check around your home, with neighbors and with your local post office.
If a parcel is returned to me because of an incorrect address or other shipping-related issue, please contact me here with your order details to arrange a re-shipment. The customer is responsible for all re-shipping + handling costs + any additional customs fees.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.